Sunday, 11 December 2016

Human Processors on Amazon Mechanical Turk

In Robert Gehl's chapter, "The Archive and the Processor" he discusses the Amazon Mechanical Turk, which is marketed as "artificial artificial intelligence". On this website businesses can ask people to work on "human intelligent tasks" (HITs) and anyone can get paid to complete these HITs. This website depends on microlabourers and Gehl only mentions how it is used to process massive amounts of data. Since 2011, however, MTurk has had significantly more HITs based on being a subject in psychological studies.
               Issues surrounding psychology's new dependency on the website include a lack of knowledge about the actual workers, which can lead to inaccuracies and lack of diversity in research. On one hand, it is possible for the identity of subjects to be revealed, which is an ethical issue and a breach of privacy for the worker. On the other hand, volunteers for MTurk can purposely distort information they are providing, which would skew data for researchers. Microlabourers may gain a sense of autonomy by being able to dictate their own working hours and being rewarded for their work, but using a profit based website for the advancement of psychological research can pose problems for both the subjects and the researchers.


This is an article which further elaborates on the use of MTurk for psychological studies:
http://nymag.com/scienceofus/2016/06/psych-researchers-might-have-an-amazon-mechanical-turk-problem-on-their-hands.html

This is an article outlining some of the issues with being a worker on MTurk:
https://www.zerofox.com/blog/five-things-to-consider-before-using-mechanical-turk/

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